Privacy Policy
Torcisão Trefilados recognizes the importance of preserving privacy and promoting the protection of personal data of the subjects. For this reason, we handle your data with responsibility, transparency, and security.
This notice establishes rules that protect the privacy of all users who access, register, or use the services and features of our website at https://torcisao.com.br/en/inicio-english/.
By accessing our website, you acknowledge the terms of this Privacy Notice. We recommend reading it carefully, as we describe how your data will be collected and processed.
📖 Important Definitions (LGPD)
For a better understanding of this document, consider the following definitions from the General Data Protection Law (Law No. 13.709/2018):
This Privacy Notice describes the Personal Data that may be collected from our clients and online users, the information collected automatically during your visits (for example, data collected through cookies), and the data that may be provided by the user and/or client themselves.
Torcisão Trefilados collects personal data in various ways and for specific purposes:
Data: Name; Phone; E-mail.
Purpose: So the interested party can contact us, ask questions, or check scheduled meetings and visits.
Data: Name; Phone; E-mail.
Purpose: So the interested party can schedule a product quote.
Data: Necessary for contract execution.
Purpose: Compliance with the legal obligation of employees and contract execution.
Data: Necessary for contract execution.
Purpose: Execution of a contract with the service provider.
Data: Name; Phone; E-mail.
Purpose: Execution of a contract or quote with the client.
We may also collect information about your visits to the website, including viewed pages, clicked links, search terms, and other actions. We may collect browser information such as IP address, browser type and language, access times, referring URL, and destination URL.
To offer a more personalized experience, information from different sources may be combined. No processing will be carried out without your consent beyond the already authorized purposes.
Torcisão Trefilados will not use or share your information without your consent, except in cases where it arises from:
- Legal obligation;
- Court order;
- Fraud prevention or other legal action;
- Regular exercise of rights, in a reasonable manner, to protect the organization, clients, the public, and the user themselves.
These provisions are supported by and comply with the General Data Protection Law (Law 13.709/2018). Except as described, we will not disclose personal information to third parties for marketing purposes without your consent.
If you have questions about the Personal Data we store, or if you wish to request the deletion or correction of information, send a written request to:
If you are no longer interested in receiving e-mails, newsletters, or event updates about our services, use the same e-mail stating that you wish to cancel the communications.
We use all appropriate steps and adequate security mechanisms to protect your Personal Data against misuse, interference, loss, unauthorized access, modification, or disclosure.
Our Information Security measures are supported by market best practices and are compatible with the ISO/IEC 27001 standard (standard for information security management systems).
- Limitation of physical access to our facilities;
- Limitation and segregation of logical access to collected information;
- Destruction or elimination of data according to legal requirements;
- Assurance that business partners have adequate security mechanisms.
We recommend that all suppliers and partners use adequate information security procedures to prevent damage to data processing.
Torcisão Trefilados seriously considers the privacy of children and adolescents, in accordance with current legislation (Child and Adolescent Statute - ECA, Law 8.069/90).
We do not assess age groups for the collection of Personal Data. Thus, if you are under 18 years old, do not send Personal Data through our sites without the specific and express consent of your parents or legal guardian.
Our website uses the following cookies (detailed in our Cookie Policy):
- Hubspot Pixel
- Google Tag Manager
- Google ADS
- Google Analytics
- Hubspot Marketing and CRM
- Gravity Form
- Silógica ERP
- Facebook Ads Pixel
- Google Ads Pixel
- TikTok Ads Pixel
- WordPress
- Google Tag Manager
- Hubspot Pixel
They allow you to navigate the site and use essential features. Without these cookies, we cannot provide the requested services.
We use cookies to store your preferences, saving time by eliminating the need to enter the same information repeatedly.
If you choose to decline cookies, you may not be able to use interactive features and site functionalities. The cookies used are designed only by us or by parties working on our behalf, and will not be shared without your consent.
In compliance with applicable regulations, we guarantee you the possibility to submit requests based on the following rights:
Request confirmation of the existence of Processing and access to your Personal Data.
Request the correction of incomplete, inaccurate, or outdated data.
Request the anonymization, blocking, or deletion of data processed in non-compliance with this Notice or the law.
Oppose Processing that is not carried out based on your consent, if you believe it violates your rights.
Request the portability of data to another provider in a structured and interoperable format.
Request the deletion of data processed with your prior consent.
Refuse Processing at any time. This may prevent the adequate offering of part of the services.
Request the review of decisions made solely on the basis of automated Processing.
We will make every effort to respond to requests in the shortest possible time. Your request may be legally rejected for formal reasons (inability to prove identity) or legal reasons (exclusion of data whose maintenance is a free exercise of rights).
Send an e-mail to: contatotrefilados@torcisao.com.br
We work with ads and business personalization that use cookies to help us display customized content and suitable advertisements during your visits to the site https://torcisao.com.br/en/inicio-english/ and to other sites based on this domain. Cookies also help us assess access and identify the pages viewed.
Our websites contain social media features, including "Like" buttons from Facebook and Instagram, "Follow" from Twitter, TikTok, Kwai, and LinkedIn. These features may collect your IP address, the page you are visiting, and set a cookie to function properly.
Social media features are hosted by a third party or directly on our sites. Your interactions are governed by the privacy policy of the providing company.
Torcisão Trefilados may provide links to other websites that may collect your Personal Data. The information practices of these third-party websites are not covered by this Policy.
We are not responsible for these websites, their contents, and data processing. We recommend consulting the privacy and security policies of these websites beforehand.
All collected data will be deleted from our records and servers when you request it or when they are no longer relevant to the provision of services — unless there is a need for retention due to legal or regulatory obligations, or to preserve the interests of Torcisão Trefilados.
This Notice shall be governed, interpreted, and executed in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018 (LGPD), with the jurisdiction of the Data Subject's domicile being competent to settle any doubts arising from this document.
📚 Access the main related legislation:
How to contact us
Our Data Protection Officer (DPO) is available for any questions.
The owner of the document is the DPO, who must verify and, if necessary, update the document at least once a year.